Courseware Development:

The IAPS has thus far developed the BTEC certificates and diplomas for Contact Centre industry professionals. These qualifications have been accredited by EDEXCEL of UK.
New products are currently under development are the ‘top-up’ degrees and Executive MBA,. specialist professional courses for Project Management, Six-Sigma, CRM, Benchmarking etc are also available.

Education Technologies:

IAPS has also developed a comprehensive E-Learning platform to provide a virtual campus for distance education, especially for our global affiliate partners who will need access to our Consultants and specialists subject matters experts based all over the world.

A library of print based and web based teaching and learning materials have been developed along with Instructor Guidelines to facilitate the delivery of the Units. The TLM also consists of rich Video and interactive content to enhance the learning experience and support tutors ans students with assignments, research and examinations.