Scicom (MSC) Bhd's education arm, Scicom Academy Sdn Bhd, plans to train thousands of professionals following the tie-up with Edexcel to jointly offer the world's first contact centre education programme.
Five Malaysian outsourcing companies have made it onto a list of the world's Top 100 information technology service providers — the Global Services 100 list for 2008.
OUTSOURCED contact centre operator Scicom (MSC) Bhd is launching a programme of professional education in contact centre operations and management, which school leavers can take all the way to a masters degree qualification in customer relationship management.
PT Telekommunikasi Indonesia International has increased its shareholding in Scicom (MSC) Bhd to 9.73% or 25.80 million shares after acquiring 4.49 million shares last month.
Snapshots of memorable events that took place in Malaysia over the past 12 months.
The Customer Relationship Management & Contact Centre Association of Malaysia, in partnership with MSC Malaysia, held its eighth annual Malaysian Contact Centre Awards in Petaling Jaya on 7th Sept 2008.
The Blue Ocean business strategy is essential to the success of small and medium-sized enterprises wishing to enter the global market.
Scicom (MSC) Bhd is looking to expand its contact centre outsourcing services to China to tap the potential of the growing market, chief executive officer Leo Ariyanayakam said.
GE Money, the consumer lending unit of GE, has set up a processing centre in Kuala Lumpur which will support some of its South-East Asian operations.
GE Money, the consumer lending unit of GE, recently announced the setting up of a processing centre in Kuala Lumpur that will support some of its South-East Asian operations.
|
